Please help us to plan our day by telephoning your requests for home visits before 10:00am.

The doctors are happy to do home visits when necessary, but they are time consuming as we cover a large area of Suffolk. Often visits are requested from patients who are feeling very unwell, or with a poorly child, and do not feel able to sit and wait in the surgery.

We do understand this and we are happy to arrange a time when you or your child can be seen at the surgery within a few minutes, thus eliminating the need for a home visit. Our receptionists will arrange this with a doctor, if you wish.

If you telephone the surgery after 6:30pm you will be automatically transferred to the out-of-hours deputising service, Harmoni.

Use the night and weekend on-call services for genuine emergencies that cannot wait until the next working day.

Night and weekend calls

We do understand that many people, especially parents of young children, can be worried about illness. A telephone chat with the doctor may settle these worries without a night visit being necessary. Telephone early if you think a problem is cropping up. Trying to 'hang on' often ends up with a call at two o'clock in the morning!

For urgent calls and visits telephone 01449 740254 (24 hours)