This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Covid19 Advice for Parents

In line with national guidance, antibody testing (to see if you have had Coronavirus) is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals.  We will keep you updated as to when this test is available to wider staff and patient groups.  Meanwhile, please may we request that you do not ask your GP about availability.  This will help us to help you with all other urgent calls.  We will make an announcement as soon as we can.  Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune.  

19 MAY - BILDESTON HEALTH CENTRE - UPDATE

We thought it was time for an update on how things are working at Bildeston Health Centre during these challenging times, to try to alleviate any worries or concerns you have. 

Our Clinical team are here to help you. We are still operating a total telephone triage service, so you may be asked for a brief description of your problem by our reception team.  If your Clinician feels you need to be seen face to face you will be given an appointment time. Please do not arrive early as we are staggering patients and you may be asked to wait in your car or outside. We are doing this to avoid people waiting in groups in the waiting room and to adhere to social distancing guidelines. We are also able to offer video consultations. 

You may struggle to get through by phone at busy times – especially Monday Mornings! Please note Dispensary only take calls from 10am until 1pm and again from 2pm until 6pm, Monday to Friday so  unless you have an urgent medication request, please be kind enough to call and press Option 2 for Dispensary after 10am - Thank You.  

We politely ask you if you could wear a facemask or face covering when coming in for face to face appointments. 

Our Dispensary team are still working extremely hard. We are operating a one-in/one-out system. We are now asking for 3 working days’ notice for repeat prescriptions - as our Dispensary is small we can only allow 2 staff members in at one time so this slows things down. 

Our volunteer medication delivery service has now finished.  Any problems, please contact Dispensary for advice. 

For up to date information and eligibility for Covid 19 testing please visit https://www.gov.uk/coronavirus

We thank you all for your patience and co-operation – Stay safe!

 

My Care Record

logo

Our organisation is part of the My Care Record approach which is supporting the work of health and care organisations across the East of England as they respond to the coronavirus (COVID-19) pandemic. For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your patient record. This could include NHS  treatment centres such as the London NHS Nightingale Hospital. This will make it easier and faster for them to deliver effective care.

My Care Record enables health and care professionals directly involved in your care
to access information about you.

Providing you with:

• Better co-ordinated and seamless care
• Quicker diagnosis and treatment
• Less paperwork and less repetition
• Fewer unnecessary clinical tests
• More accurate prescriptions
• More time to spend on clinical care
• Better health and care planning

Your GP, hospital, community health, mental health and social care teams may all hold
important information about your care. We know that when information is made available
between services in a more joined-up way, we can better meet your health and wellbeing
needs.

We now have a common agreement that health and care organisations within our region will
follow. We are calling this My Care Record. Where it is in place, professionals can access
relevant information from other organisations that will help to deliver better care to you. For
example, a doctor treating you in hospital or a nurse working in the community could view
the information they need from your GP record.

Access to your records is made possible by several different types of secure technology.
Information about you will only be accessed by health or care professionals who are directly
involved in your care. Health and care professionals may access your records from different
services to improve the care you receive as a whole.

In some areas, information from care records may also be used to help to plan and design
how we deliver better services for you and the local population as a whole. In these cases,
your name or any other recognisable information about you are not used so no-one working
with the information would be able to identify you.

My Care Record is a key part of wider work to provide more joined-up care, connecting
people, services and systems. As more care providers develop the technologies to view
records across services, the benefits will increase.

More information, including answers to frequently asked questions and a list of the
organisations that are taking part can be found at mycarerecord.org.uk.

Banner

Banner



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website