If you have a life threatening emergency please ring '999'.
If you are suffering from a minor ailment, please consider telephoning 111 or speaking with a Pharmacist.
We will be introducing a new telephone system in our surgery, which Goes Live on Friday 12 April 2024!
Bildeston Health Centre has a new phone system going live. Our new system is more advanced and uses the latest cloud based technology to improve our patient experience and will help us manage patient demand which is higher than ever before.
So what’s new?
Call back option when call demands are high.
Clear & simple options so you speak to the right person or department within the practice.
Don’t worry our phone number is still the same!
Want to find out more about the system we will be using and how it works?
Click the link below:- https://www.x-on.co.uk/surgery-connect/patients/
We are all busy training up for the new system so please be patient with us.
We hope for a smooth switchover Friday that should not impact our patients.
Many Thanks
Bildeston Health Centre
Important Information for Patients from 1.11.23
The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.
Please go to the 'Patient Record' section to view this information in it's entirety.
Try the new NHS App
www.nhs.uk/nhsapp
Are you interested in joining our Patient Participation Group or becoming a member of Friends of Bildeston Surgery?
Please telephone the surgery and ask to speak to Louise or Carol.
